UX DESIGN AND RESEARCH

OBJECTIVE

The objective is to redesign the eDream homepage to eliminate confusion and get viewers to book seamless travel experience.

CONTENT

Comprehensive user research was conducted to redesign the eDream booking website homepage. This was done to ensure that users would not get confused and enjoy their booking experience. With overwhelming travel information, booking flows, and complex navigation, customers struggle to search, compare, and book their travel on eDream.

SOLUTION

With the simplification of the booking process and comparing pricing, eDream will enable users to easily and safely navigate their website to complete a booking

USER FLOW

PERSONA AND JOURNEY MAP

EMPATHY MAP

WEBSITE HOMEPAGE REDESIGN MOCKUP